Get Your Free Guide: When Did Our Neighbors Become Our Opponents?
Fill out the form and we'll send you a free guide for HOA and condominium boards in Naples and Collier County from board educator Doug Jenkins, LCAM, with seven prompts for the next difficult conversation, practical wording for directors, and a one-page checklist.

Complete the form to get instant access to the guide.
SINCE 1980
SERVING NAPLES & SOUTHWEST FLORIDA COMMUNITIES
90+
ASSOCIATIONS UNDER OUR CARE ACROSS THE REGION
50K
OWNERS & RESIDENTS LOOKED AFTER EACH DAY
97%
OF CLIENTS STAY WITH MOORE YEAR OVER YEAR
INSIDE THE GUIDE

Plain answers for the conversations boards dread
An owner raises a hand, and before a word is spoken, someone at the board table thinks, “Here we go again.” This guide shows how everyday disagreements become community divisions, and what volunteer directors can do to interrupt the pattern.
1: HOW DISAGREEMENT BECOMES PERSONAL
How a question about the property turns into a judgment about a person, and how to notice it happening.
2: THE SEVEN CONVERSATION PROMPTS
From pausing before responding to preserving the relationship, with sample wording for each prompt.
3: RESPECTFUL BOUNDARIES
What to say when a conversation will not stay reasonable, and how to keep a route open for the concern.
4: REPAIRING A POOR EXCHANGE
How to own a reply that went wrong and give the next conversation a better chance, plus a one-page checklist.
Free to download. No obligation. Just plain, practical guidance.
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